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Area Inspected Standard Found Hygienic food handling Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. Very Good Cleanliness and condition of facilities and building Cleanliness and condition of facilities and building including having appropriate layout, ventilation, hand washing facilities and pest control to enable good food hygiene.

Very Good Management of food safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. Very Good. Greater London. There is step free access throughout the Lingerie aisle s.

There are 13 fitting rooms in total within Lingerie, 2 of which are accessible fitting rooms. There is step free access to the accessible fitting room s , via lift. There is clear manoeuvring space in the accessible fitting room s. There an assistance bell in the accessible fitting room s. The assistance bell fully functional. The height of the chair from the floor is 42cm. There is step free access to the standard fitting room s , via lift.

The Beauty department is located on the first floor, to the rear of Womenswear. There is step free access to the Beauty department, via lift.

There is step free access throughout the Beauty department aisle s. Menswear is located on the second floor. There is step free access to Menswear, via lift. There is step free access throughout the Menswear aisle s. There is an assistance bell, but it was not functional at the time of the survey. The height of the assistance bell from the floor is 95cm. There is a Bureau de Change service in the store.

The Bureau de Change is located on the second floor, at the rear of Menswear. There is step free access to the Bureau de Change, via lift.

There is a clear accessible route to the Bureau de Change. The Bureau de Change is approximately 32m from the lift. The height of the Bureau de Change counter is cm. The Food Hall is located on the lower ground floor. There is step free access to the Food Hall, via lift. There is step free access throughout the Food Hall aisle s.

There is a food information counter. There is step free access to the food information counter, via lift. There is a clear accessible route to the food information counter.

The height of the food information counter is 95cm. The height of the lowered section of the high activity till s is 69cm. Staff can provide assistance with using the self service till s Scott tills. The Home department is located on the lower ground floor. There is step free access to the Home department, via lift. There is limited room to manoeuvre within the aisles.

There is step free access throughout the Home department aisle s. The height of the service counter is 92cm. There is not a priority table for wheelchair users. No tables are permanently fixed. No chairs are permanently fixed.

All chairs have armrests. The distance between the floor and the dining tables is 70cm. There is clear manoeuvring space to the service counter and to the outer tables and chairs. Menus are available on the wall. Menus are clearly written. Menus are presented in good contrasting colours.

Drinking straws are available. Two handle cups are not available. There is an accessible toilet in the store. The accessible toilet is unisex. The accessible toilet is located on the lower ground floor, through the doors signed 'Emergency Exit', to the left as you exit the lift. There is step free access to the accessible toilet, via lift. There is a clear accessible route to the accessible toilet.

The accessible toilet is approximately 13m from the lift. Staff do not need to be notified for use of the accessible toilet. A key is not required for the accessible toilet.

There is pictorial and written signage on or near the toilet door. The door opens towards you pull. The width of the door opening is 86cm. The door is locked by a locking handle.

The dimensions of the accessible toilet are cm x cm. There is not clear manoeuvring space in the accessible toilet, due to the dimensions. There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right. The lateral transfer space is 72cm. There is a drop down rail on the transfer side. There is a flush on the transfer side. There is not a spatula type lever flush. There is a functional emergency alarm. There are disposal facilities in the accessible toilet. There are coat hooks in the accessible toilet at cm and cm from the floor.

There is a shelf or equivalent flat surface in the accessible toilet includes toilet cistern. The shelf or equivalent flat surface is within 95cm of the floor. There is a mirror in the accessible toilet, the bottom edge of the mirror is 72cm from the floor. The height of the toilet seat above floor level is 48cm. The toilet has a cistern. There is a toilet roll holder. The toilet roll holder can be reached when seated on the toilet. The height of the toilet roll holder is 92cm.

There is a wash basin. The wash basin can be reached when seated on the toilet. The height of the wash basin is 80cm. The tap type is sensor. It is a mixer tap. The tap s can be reached when seated on the toilet.

The distance from the nearest tap s to the toilet seat is 60cm. There is a soap dispenser. The soap dispenser can be reached when seated on the toilet. The height of the soap dispenser is 90cm.

There is a towel dispenser. The towel dispenser cannot be reached when seated on the toilet. The height of the towel dispenser is 80cm. There is a hand dryer. The height of the hand dryer is 96cm. There is a colour contrast between the external door and wall. There is a colour contrast between internal door and wall.

There is a colour contrast between the grab rail s on the right and wall. There is a colour contrast between the grab rail s on the left and wall. There is a colour contrast between the drop down rail and wall. There is a colour contrast between the walls and floor.

There is step free access via lift, to some of the standard female and male toilet s. There is a clear accessible route to all of the standard female and male toilet s. There is not an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides. There is a parent and baby room in the store.



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